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Whenever you have downloaded our item, you may get in touch with us for help through email and we will give a valiant effort to determine your issue. We will attempt to answer using the Email for more modest bug fixes, after which we will refresh the center bundle. Content help is offered to confirmed clients by Tickets as it were. Backing demands made by email and Livechat.
On the off chance that your help requires extra adjustment of the System, at that point, you have two alternatives:
You may not guarantee scholarly or selective possession of any of our items, altered or unmodified. All items are property, we created them. Our items are given "with no guarantees" without guarantee of any sort, either communicated or suggested. On no occasion will our juridical individual be subject to any harms including, however not restricted to, immediate, roundabout, extraordinary, accidental, or significant harms or different misfortunes emerging out of the utilization of or powerlessness to utilize our items.
ELEVATE CRYPTO has multiple regulatory licences thereby we are licensed and regulated by leading international governing bodies. Perform any action knowing your financial data is protected.
1. Capital Markets Authority (CMA)
ELEVATE CRYPTO is authorised by the Capital Markets Authority (CMA) in Kenya as a non-dealing online foreign exchange broker with licence number 161.
The CMA is a governmental regulating body charged with the prime responsibility of supervising, licensing and monitoring the activities of market intermediaries and all other persons licensed under the Capital Markets Act.
2. Financial Services Authority (FSA)
ELEVATE CRYPTO Ltd is a Securities Dealer authorised and regulated by Financial Services Authority (FSA) with license number SD024.
FSA is the autonomous regulatory body responsible to license, regulate, enforce regulatory and compliance requirements, monitor and supervise the conduct of business in non-bank financial services sector.
These regulatory bodies ensure that ELEVATE CRYPTO operates in compliance with financial laws and standards, providing a secure environment for its clients.
You may not utilize our things for any illicit or unapproved reason or may you, in the utilization of the stage, disregard any laws in your locale (counting yet not restricted to copyright laws) just as the laws of your nation and International law. Specifically, it is disallowed to utilize the things on our foundation for pages that advance: brutality, illegal intimidation, hard sexual entertainment, bigotry, obscenity content or warez programming joins.
You can't imitate, copy, duplicate, sell, exchange or adventure any of our segment, utilization of the offered on our things, or admittance to the administration without the express composed consent by us or item proprietor.
Our Members are liable for all substance posted on the discussion and demo and movement that happens under your record.
We hold the chance of hindering your participation account quickly if we will think about a particularly not allowed conduct.
If you make a record on our site, you are liable for keeping up the security of your record, and you are completely answerable for all exercises that happen under the record and some other activities taken regarding the record. You should quickly inform us, of any unapproved employments of your record or some other penetrates of security.
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If you document a debate or chargeback against us after a deposit, we claim all authority to end every single future request, prohibit you from our site. False action, for example, utilizing unapproved or taken charge cards will prompt the end of your record. There are no special cases.
We offer numerous approaches to get FREE Balance, Coupons and Deposit offers yet we generally reserve the privilege to audit it and deduct it from your record offset with any explanation we may it is a sort of misuse. If we choose to deduct a few or all of free Balance from your record balance, and your record balance becomes negative, at that point the record will naturally be suspended. If your record is suspended because of a negative Balance you can request to make a custom payment to settle your equilibrium to actuate your record.